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Alarm Monitoring

Alarm monitoring is serious business. You’ve made the investment in the technology needed to protect your people, assets and facility. You also need to know that your alarms are being monitored. And when an alarm sounds, you need to know that there will be an immediate response.

You can feel that level of confidence with Diebold’s Event Monitoring Center. Our award-winning facility provides the technology and professional staff for fast, reliable response.

Robust infrastructure:
− Advanced monitoring and response technology
− UL- and UL-C certification and full redundancy, with
   an off-site backup facility
− Multiple layers of physical security protect the Event
   Monitoring Center. 
− CSAA Five-Diamond Certification
− Uninterrupted power supplies with full standby power generation
− Multiple redundant communication paths, including network, Internet, wireless and dial-up
− On-site hot spares for all receivers and communication equipment

Professional operators:
− Thorough, ongoing training ensures advanced operator skills
− Consistent, professional response to each alarm
− Consistent response to priority alarms that is twice as fast as required by UL

Totally customized service:
− Flexibility to select additional services, including remote video monitoring and   
   managed access control
− Detailed, unique response plan developed for each customer and each of its facilities.

And your system administration center can be wherever you are with Revisor® Online.  As a Diebold monitoring customer, you have free access to our Web-based service.