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Always There.  Always Ready.
Diebold Security's commitment to total system integration means that many of the problems our clients experience are easily resolved by remote access to the system via a secure VPN. 

One call to your support number and you are on your way to diagnosing and, in some cases, fixing your problem without a visit from a technician, saving you time and money.

We operate a 24-hour, 365-day, call center facility to provide our customers with peace of mind that in the event of a problem, they are only a phone call away from qualified assistance.

Service Packages
Our goal is to provide you with a maintenance and support plan that’s customized to meet your needs.  Diebold Security offers several value-added features that can be tailored to provide the precise level of service you require, including:

• Response time guarantee

• Online dispatch and event progress tracking

• Service satisfaction guarantee

• Service value performance reports

• Better system performance and uptime

Click here to log a service ticket.